You receive a 4-year warranty covering material and manufacturing defects, provided the product is installed and used correctly according to our instructions. As the original owner, you’re also entitled to a 2-year crash replacement: in the event of a crash, you’ll get 50 % off the same or a comparable replacement product. 

You can find all necessary manuals and technical information directly on the respective product pages under the “Downloads” section. Additionally, we offer a detailed service video on hub maintenance on our YouTube channel, which you can access at the following link: NonPlus Components YouTube Channel.

Yes, we offer Torq-Caps for our front hubs. You have the option to order the front hub already configured this way, or you can purchase the required upgrade kit, consisting of two end caps, separately in our shop.

When choosing Highspeed bearings, you get minimal rolling resistance and maximum speed for dry conditions, while Enduro bearings are designed for maximum durability and load capacity under harsh conditions.

Currently, we do not offer an HG freewheel for mountain bikes. The reason for this is that an HG freewheel would be made of aluminum, which could lead to severe cutting into the component under heavy load. We are committed to ensuring the longevity and reliability of our products and therefore choose our materials carefully.

To ensure that your wheel meets the demands of your intended use, it is important to select it based on the most intensive usage. This guarantees that the wheels are reliable even under the highest stresses. For areas with maximum strain, such as Enduro and E-Bike, wheels of Category 4 are optimal. Wheels of Category 3 are best suited for All Mountain and Trail rides. For activities with lower strain, such as MTB Cross-Country, Gravel, or Marathon, wheels of Category 2 are recommended.

For the Nonplus hubs, we carefully select high-quality bearings to ensure the best possible performance and longevity. In the rear hub, we use one bearing of size 17287 2RS and three bearings of size 6803 2RS, while in the front hub, we use two bearings of size 6803 2RS. The 6803 bearings are equipped with a special lubricant that significantly reduces friction and feature a combination of double-sealed outer sides and low-friction seals on the inner sides. This provides an optimal balance between protection and low rolling resistance. Stainless steel bearings are not recommended for the 6803 size due to their approximately 20% lower hardness compared to bearing steel and higher friction. For superior performance and extended maintenance intervals, we recommend bearings with this special seal combination, ensuring effective protection against dirt and moisture.

The designations in our product titles provide important information about the product specifications. For example, take a “Rear Hub MTB Boost 12mm x 148mm, 6-Bolt 32 Holes + 28 Holes”: • 12mm refers to the diameter of the thru-axle, which ensures a stable connection between the frame and the wheel. • 148mm denotes the hub width, which is the distance between the inner faces of the dropouts, crucial for fitting in the frame. • 6-Bolt indicates that the brake rotor mount has six attachment points. • 32 Holes and 28 Holes (often marked with “H” for holes) specify how many spokes can be anchored in the hub, affecting the stability and weight of the wheel.

Let’s take the wheel “EN299” as an example. The letters at the beginning indicate the intended use: “EN” stands for Enduro, “AM” stands for All-Mountain/Trail, “UL” stands for Ultra-Light, usually used for Cross-Country MTBs, and “A” denotes an Aluminum universal rim. The first two digits, in our example “29”, indicate the internal rim width in millimeters. The last digit shows the wheel size: “9” stands for 29 inches, and “7” would stand for a 27.5-inch wheel, also known as 650b.